Lead Business Analyst

• Lead BA across major business transformation programme
• Influence enterprise decisions and shape investment outcomes
• Drive aligned, high-quality analysis across workstreams

About the Role

CAA is entering a significant period of transformation as we modernise how we operate and regulate New Zealand’s aviation system.

We are looking for a Lead Business Analyst for a 12 month fixed term to provide enterprise-level leadership across our Business Transformation Programme — ensuring a clear, integrated and high-quality approach to problem definition, solution design and investment decision-making.

This is not a traditional BA role. You will operate at programme and enterprise level, shaping decisions, influencing leaders, and ensuring that analysis across multiple workstreams is aligned, consistent, and outcome-focused.

About Business Transformation Programme

The Business Transformation Programme is a multi-year initiative focused on enabling the organisation to operate as a modern, intelligence-led regulator. The programme will deliver improvements to systems, processes, data, and ways of working, ensuring the organisation can effectively manage risk, meet its statutory obligations, and support a safe, efficient, and sustainable aviation system. It brings together multiple workstreams to drive coordinated change and deliver long-term value for both the organisation and the wider system.

Key Responsibilities:

• Lead and coordinate business analysis across all programme workstreams
• Ensure requirements, assumptions, benefits and design decisions are aligned and traceable
• Lead the development of business cases and options analysis, supporting investment decisions
• Establish and embed a consistent business analysis approach and standards across the programme
• Own and drive the benefits framework and benefits realisation approach
• Provide high-quality insight and recommendations to Programme governance, ELT and Board
• Lead problem-solving and issue resolution across complex programme challenges
• Build and uplift business analysis capability across the programme and organisation
• Work closely with architecture, delivery and change leads to ensure integrated solutions.

For more information on the role please view the position description

What You’ll Bring

We’re looking for someone with:

• Experience leading business analysis across large, complex transformation programmes
• Proven ability to operate at programme or enterprise level, influencing senior stakeholders
• Strong experience developing business cases and options analysis (ideally Better Business Case framework)
• Excellent systems thinking — connecting process, data, technology and operating model
• Ability to balance strategic thinking with practical delivery
• Experience aligning multiple teams and workstreams into a coherent whole
• Strong communication skills, with the ability to distil complexity into clear insights

About us 

The Civil Aviation Authority (CAA) is New Zealand’s aviation safety and security regulator. We play a critical role in protecting the travelling public, supporting the aviation sector, and strengthening New Zealand’s international reputation. 

 
Our vision is simple and powerful: A safe and secure aviation system – so people are safe and feel safe when they fly. 

Our values: Professionalism, Respect, Integrity, Transparency, and Collaboration guide everything we do. We’re committed to diversity, inclusion, and creating a workplace where everyone feels safe, valued, and empowered to contribute. 

Why Join Us? 

• Matching KiwiSaver contributions up to 4%  
• Vision assistance 
• Flu Vaccinations 
• Employee Assistance Programme 

Ready to Apply? 

If you’re an experienced Lead Business Analyst who enjoys shaping enterprise decisions and driving transformation, we’d love to hear from you.

Apply directly by completing the online application form and submitting your CV and cover letter. Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the skills required for this role. 

We want to ensure accessibility needs are well supported, so the recruitment process is fair and equitable for all. Please let us know if there is any support we can provide to ensure the recruitment process is fully accessible to you. 

If you have any questions about the role or application process, contact Shannon Ransley at recruitment@caa.govt.nz 

Applications close: 7 June 2026 

Please be aware that we may start shortlisting as applications come in. We encourage early applications, as the advertisement may close sooner than stated.