Advisor, Licensing and Medical Certification

• Lots of variety with a good mix of advisory with administrative and coordination work.
• Work within a unique role specialising in medical and Licensing of flight crew and air traffic controllers
• Wellington CBD Based, full time, permanent role. Salary $72,593 - $88,705

At the Civil Aviation Authority, we don’t just keep New Zealand’s skies safe and secure, we help shape the future of aviation. 

As the industry evolves, so do we, through innovative technology, new ways of working, and a team of people who are passionate about what they do.

Now’s the time to get on board. We’re building a forward-thinking, modern CAA, and we need people who want their work to matter. People who thrive on challenges, value collaboration, and want to make a positive impact every day. 

If you're ready to grow your career while helping keep one of New Zealand’s most vital sectors safe and secure, this is your opportunity. 

About the Role

This is a customer‑facing advisory role where you will provide high‑quality support to both internal colleagues and external aviation participants. Working within the personnel licensing and medical certification space, you will ensure applications and documentation meet legislative and regulatory requirements.

There is so much variety in this role! You’ll be reviewing medical reports, processing licensing applications, liaising with medical professionals, supporting training delivery, maintaining accurate records, and helping to streamline processes.

Key Responsibilities

In this role you will:

• Review and process medical certification reports for flight crew and air traffic controllers
• Assess and evaluate licensing and renewal applications
• Analyse data to resolve anomalies and ensure the integrity of licensing and medical records
• Provide clear, accurate advice on legislation, rules, and application processes
• Liaise with medical examiners, health professionals, and international aviation authorities
• Support and coordinate training courses, seminars, and industry events
• Support policy and procedure development and contribute to continuous improvement
• Handle sensitive personal information with professionalism and confidentiality

The starting salary for the Advisor, Licensing & Medical Certification, is between $72,593 and maximum of $88,705.  Starting salaries are to be based on knowledge, skills and experience the successful candidate brings to the role, as well as internal relativities.

What You’ll Bring

We’re looking for someone who has:

• Strong attention to detail and a commitment to data accuracy
• Excellent written and verbal communication skills
• A customer‑centric, supportive approach
• Sound judgement and the ability to make balanced decisions
• Strong interpersonal skills and the ability to build trust with stakeholders
• Effective organisational and planning skills
• A systems and quality‑focused mindset
• Experience in medical administration or an advisory environment (advantageous but not essential)
• Proficiency with Microsoft Office tools

Why Join Us?

Our values — Professionalism, Respect, Integrity, Transparency, and Collaboration — guide everything we do. We’re committed to diversity, inclusion, and creating a workplace where everyone feels safe, valued, and empowered to contribute.

Ready to Apply?

Apply directly by completing the online application form and submit your CV and Cover Letter. Note: your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key skills required for this role.

We want to ensure accessibility needs are well supported, so the recruitment process is fair and equitable for all. Therefore, please let us know if there is any support we can provide to ensure the recruitment process is fully accessible to you.

For more information on the role please view the position description or contact the Recruitment team at recruitment@caa.govt.nz

Applications for this position close Sunday, 22 February 2026.