Scheduler

Scheduler - National Rostering Centre  
CAA - South Auckland - Auckland

Starting Salary $64 342 plus $3,308 shift allowance per annum

By joining us, you will be part of a team where meaningful work, collaboration and innovation come together to help keep New Zealand’s skies safe and secure. 

At the Civil Aviation Authority of New Zealand (CAA), we are constantly evolving to meet the demands of a changing environment and the aviation industry. 

Recent legislative changes, along with an organisational realignment, have opened exciting new opportunities across the organisation. These changes are part of a broader effort to better position our teams for the future by enabling us to be effective in everything we do. 

As we step confidently into our role as a modern regulator, we are embracing intelligence-led, risk-based approaches that help us make a real difference for our people and the communities we serve – with a strong value-for-money ethos. We’re also committed to enabling aviation participants to support economic growth in New Zealand's aviation sector.

Tēnei tūranga │ About the Role

Operating at our seven major airports, part of the CAA’s role is to deliver premier aviation security, while enabling a high quality, responsive passenger experience. We pride ourselves in excellence and you will contribute to our continuous improvement mindset with a pro-active can-do attitude. 

The National Rostering Centre (NRC) produces rosters for our Aviation Security Officers spread across New Zealand. Annually this equates to about 280,000 individual shifts and up to 7 million duties through our rostering system. This work includes rostering for e-learning, training, coordinating leave applications, and any additional requirements such as meetings. 

The Scheduler role performs short-term planning for all seven airports that the Aviation Security Service operates from within New Zealand, and we are currently looking for two people to join our team on a permanent basis. The Centre operates 24 hour/ 7 day a week and this role processes all operational changes to the rostering system each day. You will mainly be based at our Aintree Avenue site, as well as occasional shifts able to be worked from home so your home environment needs to be suitable for you to work and to answer and action phone calls and emails. All computer equipment will be supplied for this.

The Scheduler role is responsible for a range of activities including: 

•    Using our rostering management system, Quintiq to assign duties to meet operational demand
•    Work within the workforce planning process
•    Act as an advisor to the operation and recommend solutions for efficiency and effectiveness
 
Ko tāu e kawe mai ai | What You Will Bring

You will have experience at rostering, scheduling or planning and be comfortable and able to work in a 24 hour/ 7 day a week rostering environment. With excellent communication skills you will be able to build relationships with a wide range of people across the operation and provide sound advice to support them in their role. It is essential that you have a full NZ drivers licence for this role.
 

The National Rostering Centre is located at Aintree Avenue near Auckland Airport, with free parking available to staff.
 

Our staff are passionate about aviation safety and security and have a commitment to ‘doing the right thing.’
 

Tono ināianei | Apply Now

As a safety regulator, the Civil Aviation Authority exists to enable safe flight for social connections, and economic benefit for New Zealand. We believe in keeping people safe and secure in the air, enabling participation in the aviation system, and making a difference to New Zealand aviation. We achieve this through regulatory oversight of the aviation industry and frontline security at our airports.
 

The foundation for achieving this is our values, which guide how we work and the behaviours we expect from each other.

• Me mahi tahi – Collaboration We work together to achieve and succeed.

• Me mahi pono – Transparency We are open and honest communicators.

• Me mahi tika – Integrity We do the right thing.

• Me manaaki – Respect We treat all people with consideration and kindness.

• Kia tū rangatira ai – Professionalism We act in a way that brings credit to ourselves and our organisation.

We embrace diversity and inclusion and are committed to equal opportunities.  What's important to us is ‘he rau kotahi tangata' – embracing our multiple talents – by harnessing our diversity and being inclusive. We actively encourage applications from all backgrounds.  We recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.  

We offer 5 weeks of annual leave and can match your Kiwi Saver contribution up to 4%. 

Apply directly by completing the online application form and submit your CV and Cover Letter.  Note: your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key skills required for this role.

For more information, please refer to the position description. If you have any questions, please email the Recruitment team on recruitment@caa.govt.nz.

Applications close Wednesday 16/07/2025.